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KNOWLEDGE CENTRE

Below are the answers for the most common questions asked by our customers.

FAQS AND INFORMATION ON RESIN BOUND

Understanding Resin Bonded Aggregates

What is the concept behind Resin Bonded systems?

Resin Bonded aggregates create a stunning, low-maintenance gravel finish by firmly attaching loose stones to a hard surface using a durable resin. This method provides the appearance of traditional gravel without the associated shifting and maintenance.

Preparing for a Resin Bonded Surface

How should the base be prepared for a Resin Bonded surface?

The key to a successful Resin Bonded surface lies in thorough preparation. Start by ensuring the base is stable, clean, and free of any loose material, oils, or debris. This creates an optimal surface for resin application.

What steps are involved in preparing and applying Resin Bonded aggregates?

Preparation involves cleaning the base surface, sealing it to prevent moisture ingress, and then mixing and applying the resin and aggregates according to specific guidelines to ensure a strong bond and an even finish.

The Process and Materials

How do I mix Resin Bonded materials?

The resin should be mixed according to the manufacturer’s instructions, usually involving the combination of resin with a hardener in a specific ratio, ensuring a consistent mixture ready for application.

What's crucial about the aggregates used in Resin Bonding?

Using washed and dried aggregates is crucial for achieving a strong bond and a uniform appearance. Moisture in the aggregates can affect the curing of the resin and the overall finish of the surface.

What are the base requirements for Resin Bonded product application?

An ideal base for Resin Bonding is one that's solid, such as concrete or asphalt. The surface needs to be flat, clean, and free of any defects to ensure a smooth application and durable finish.

Application Techniques and Troubleshooting

Can you offer any tips for applying stones and resin?

For a successful application, evenly spread the mixed resin over the prepared base and then scatter the aggregate over the resin before it sets. Ensure even coverage for a uniform appearance. Work in manageable sections to maintain control over the application.

What might go wrong with Resin Bonded applications?

Common issues include insufficient or uneven resin application, moisture presence during application, or applying aggregates too thickly, which can prevent proper bonding and lead to an uneven surface.

About Resco Resins

What is Resco Resins?

Resco Resins is a leading UK-based company specialising in supplying and manufacturing high-quality resin bound aggregates and resins, with a unique capability of in-house resin production.

Where is Resco Resins located?

We are located in Laneham, Nottinghamshire, at the centre of the UK, strategically positioned to serve customers nationwide efficiently.

What makes Resco Resins unique in the resin bound industry?

Resco Resins is one of only two companies in the UK that not only supply premium resin bound aggregates but also manufacture our resins in-house, ensuring unparalleled quality and innovation.

Can you tell me more about Resco Resins?

Resco Resins is a premier company based in Nottinghamshire, UK, specialising in both the supply and manufacture of high-quality resin bound aggregates and resins. We pride ourselves on our strategic location that enables us to efficiently serve a nationwide customer base. Visit our about us page here for more info.

Products and Services

What types of resin bound aggregates do you offer?

We offer a wide range of resin bound aggregates, sourced from Derbyshire, known for their superior quality and aesthetic appeal. We offer the standard aggregates our competitors offer as well as a new range of marble aggregates.

Do you offer installation services?

While Resco Resins primarily supplies resin and aggregates, we can recommend trusted contractors for installation services.

Ordering

Can I cancel my order?

We completely get it, we change our minds too! Yes, as long as we are aware of the cancellation prior to the item being dispatched, we can cancel, exchange or refund the order. Once the items are dispatched, while we wish could, once an order is dispatched, we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Delivery

What is your delivery policy?

Resco Resins offers nationwide next-day delivery, with options for timed deliveries to accommodate urgent orders.

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking number to monitor the delivery status.

Returns and Refunds

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unused and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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